Healthwatch organisations are statutory, independent champions for people who use health and social care services. Each local authority is required by the Health and Social Care Act 2012 to ensure that an independent Healthwatch organisation operates within its area. Healthwatch (Wolverhampton) is responsible for ensuring that local voices are heard, and people’s views and experiences are used to improve existing services and to help shape future services. In addition, where concerns and problems in relation to services have been identified, Healthwatch (Wolverhampton) will inform the relevant people and ensure that action is taken to resolve these issues and prevent them from arising again. The contract term is 3 years, plus the option to extend up to a further 2 years. Light Touch Regime: The subject matter of this procurement process relates to the delivery of services which are listed to in Chapter 3, Section 7 to the PCR 2015 regulations. As such the full regime set out in the regulations will not apply to the award of the contract. Consequently, the procurement process adopted by the Commissioners has been developed in accordance with Regulation 76 of the regulations and in particular in accordance with the fundamental public procurement principles of transparency and equal treatment. For the avoidance of doubt this means that the Commissioners have adopted a restricted procedure described in the associated tender documents. In accordance with legislation, this opportunity is limited to social enterprises which act for the benefit of the community in England. Please see the tender documents for further information.