1. The LAND BANK OF THE PHILIPPINES (LANDBANK), through its Corporate Budget approved by the Board of Directors for 2021 intends to apply the sum of Eighty Five Million Two Hundred Fifty Thousand Pesos Only

(Php 85,250,000.00) being the Approved Budget for the Contract (ABC) to payments under the contract Contact Center System with Three (3) Years Maintenance Service with Project Identification Number LBP-HOBAC-ITB-CS-20210602-01. Bids received in excess of the ABC shall be automatically rejected at the opening of the financial proposals.

2. The LANDBANK now calls for the submission of eligibility and shortlisting documents for Contact Center System with Three (3) Years Maintenance Service. Electronic eligibility and shortlisting documents of interested consultants must be successfully uploaded to the Secure File Transfer Facility (SFTF) of LANDBANK and duly received by the BAC Secretariat on or before 10:00 A.M. of July 23, 2021. Applications for eligibility will be evaluated d on a non-discretionary “pass/fail” criterion.

Only electronic Eligibility and Shortlisting Documents that are successfully uploaded to the SFTF of LANDBANK on or before the above-mentioned deadline shall be accepted. Eligibility Documents submitted in hard copy shall not be accepted. The procedures that will be followed in the submission and opening of electronic Eligibility and Shortlisting Documents are described in the Detailed Procedures in Submission and Opening of Electronic and Shortlisting Documents per attached Annexes C-1 to C-8.

The electronic Eligibility and Shortlisting Documents shall be opened and evaluated at the time and on the date stated above, through videoconferencing using MS Teams application, in the presence of the prospective consultant’s representatives who choose to attend.

3. Prospective Bidders may obtain further information and/or shortened electronic copy of the Bidding Documents by contacting LANDBANK – Procurement Department at the telephone numbers and email address given below during banking days from 8:00 A.M. to 5:00 P.M.

4. A complete set of Bidding Documents may be acquired by shortlisted Bidders on October 15 to November 5, 2021 from LANDBANK – Procurement Department upon payment of the non-refundable Bidding Documents Fee, pursuant to the latest Guidelines issued by the GPPB, in the amount of Forty Two Thousand Seven Hundred Pesos Only (PhP 42,700.00). The Bidding Documents Fee may be paid at any LANDBANK Branch, provided a Payment Acceptance Order (PAO) is secured first from LANDBANK – Procurement Department.

The Bidding Documents Fee may be paid at any LANDBANK Branch or through the LANDBANK online payment platform .BizPortal provided a Payment Acceptance Order (PAO) is secured first from LANDBANK – Procurement Department. The steps to follow in the payment of the Bidding Documents fee through the LANDBANK .BizPortal are found in Annex A of the Bidding Documents.

To obtain a PAO, shortlisted Bidders shall send a request email to lbphobac@mail.landbank.com with subject “PAO – LBP-HOBAC-ITB-CS-20210602-01” as its subject. The specific instructions on how to pay the Bidding Documents Fee and receive the Bidding Documents shall be provided in the reply email of LANDBANK to the interested Bidders.

The Bidding Documents may also be downloaded free of charge from the website of the Philippine Government Electronic Procurement System (PhilGEPS) and the LANDBANK website, provided that Bidders shall pay the corresponding cost of Bidding Documents not later than the submission of their bids.