NHSX, through NHS England as the legal entity, requires a work agreement to be established for NHS organisations to procure communication services.

NHS organisations require dedicated communications and task management systems to enable staff time to be saved by reducing their need to use the historic ‘bleep’ system or by sending emails. Staff need to share clinical information quickly and securely whilst at work but they should be able to be turned off when not at work.

Interventions shall be able to:

— address critical pain points for clinical and/or operational teams;

— release time for individuals and teams of NHS staff;

— enable streamlined care for patients;

— support with patients transfer of care;

— readily be able to scale widely across the NHS with at least one established use case;

— have an online presence and/or WebApp available;

— be downloaded onto mobile devices or tablet device.