The Ambulance Radio Programme (‘ARP’) on behalf of the Secretary of State for Health and Social Care (the ‘Authority’) is seeking to procure a supplier to fulfil the role of a service partner to support the Authority projects delivering the constituent programmes (refer to II.2.4) and that can scale to support future Authority initiatives and product offerings. The Authority is looking to partner with a provider who can demonstrate capabilities in ‘product management’ — not simply providing ‘service desk’ and ‘Service Management’ functions — who can demonstrate an ability to integrate elements of discrete project deliverables as ‘service offerings’ to service recipients. The scope will also involve environment management and ad-hoc services, as more particularly described in this service requirements.