The FSCS People Strategy 2019 to 2022 is aligned to our strategy protecting the future: FSCS into the 2020s and was endorsed by our Remuneration and Human Resources Committee and Board at the beginning of 2020. To be fit for the future, FSCS must continue to successfully respond to rising customer, industry and regulatory expectations. This initiative will continue the systemic review of the scheme’s operating model, create an executive team with shared accountability for the delivery of our strategy, recruit and a new senior leadership team, and build our in-house technical capability especially in areas such as digital communication and stakeholder experience. The investment is to deliver our overarching ive of creating a more agile, efficient and cost-effective operating model in the longer term.